Terms & Conditions
Last Updated: August 2026
Welcome to TiaXiaChinaTravel.
These Terms & Conditions govern your use of our website and your purchase or use of travel planning, tour and related travel services provided or arranged by TiaXiaChinaTravel.
By using this website, submitting a booking request or confirming a travel service with us, you agree to these Terms & Conditions.
1. About Our Services
TiaXiaChinaTravel provides China inbound travel planning and related travel services for international travelers.
Our services may include:
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Customized private tours
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Small group tours
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Itinerary planning
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Hotel arrangements
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Local transportation
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Airport and railway station transfers
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Local guides
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Attraction tickets
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Meals
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Activities and experiences
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Other travel-related arrangements
The exact services included in your trip will depend on your confirmed itinerary, quotation or booking confirmation.
2. Travel Inquiries and Quotations
Submitting an inquiry through our website, email, WhatsApp or another communication channel does not create a confirmed booking.
We may provide proposed itineraries, quotations and recommendations based on information you provide, including your:
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Travel dates
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Number of travelers
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Destinations
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Interests
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Accommodation preferences
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Budget
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Preferred travel style
Prices and availability shown before confirmation may change until the booking is confirmed.
3. Booking Confirmation
A booking is considered confirmed only after:
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You agree to the proposed itinerary or travel arrangements;
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Any required payment has been received; and
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TiaXiaChinaTravel provides confirmation of the booking.
Certain services may remain subject to final confirmation from hotels, transport providers, attractions or other suppliers.
4. Prices
Tour prices may depend on factors including:
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Travel dates
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Number of travelers
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Hotel category
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Room arrangements
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Transportation type
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Selected activities
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Guide services
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Seasonal demand
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Supplier availability
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Currency fluctuations
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Changes requested after booking
Unless otherwise stated, only the services specifically listed in your confirmed itinerary or quotation are included.
5. Payments
Payment requirements may vary depending on the itinerary and services booked.
Before payment, we will provide or make available the relevant price and booking information.
Certain travel suppliers may require advance or full payment before services can be confirmed.
You are responsible for any fees charged by your bank, payment provider or card issuer unless otherwise stated.
6. Traveler Information
You are responsible for providing accurate and complete information for all travelers included in the booking.
This may include:
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Correct legal names
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Passport information
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Contact information
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Travel dates
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Arrival and departure information
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Special requirements
TiaXiaChinaTravel is not responsible for additional costs or service problems caused by inaccurate or incomplete information provided by the traveler.
7. Passports, Visas and Entry Requirements
Travelers are responsible for ensuring that they hold valid passports, visas and any other documents required for entry into, transit through or departure from China.
Visa, transit and entry policies may change.
Any visa-related information provided by TiaXiaChinaTravel is general travel assistance only and does not guarantee visa approval or entry permission.
Final decisions are made by the relevant government and immigration authorities.
8. Health and Travel Requirements
Travelers are responsible for reviewing any health, vaccination, insurance or entry requirements relevant to their journey.
You should inform us in advance of any medical condition, mobility limitation, dietary requirement or other circumstance that may reasonably affect your participation in a tour.
We will make reasonable efforts to assist but cannot guarantee that every destination, attraction or third-party service can accommodate every individual requirement.
9. Changes Requested by Travelers
If you request changes after a booking has been confirmed, we will make reasonable efforts to accommodate them.
Changes may include:
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Travel dates
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Hotel category
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Destinations
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Number of travelers
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Activities
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Transportation
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Room arrangements
Changes are subject to availability and may result in additional charges, supplier fees or price differences.
A requested change is not confirmed until acknowledged by TiaXiaChinaTravel.
10. Itinerary Changes
Travel itineraries may sometimes need to change due to circumstances such as:
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Weather conditions
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Traffic
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Attraction closures
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Transportation schedules
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Local operating conditions
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Government restrictions
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Safety considerations
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Supplier availability
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Events outside our reasonable control
Where practical, we will attempt to provide a reasonable alternative that maintains the overall quality and purpose of the trip.
11. Third-Party Travel Suppliers
Some travel services are provided by independent third parties, including hotels, transportation providers, guides, attraction operators and activity providers.
These suppliers may have their own operating conditions, cancellation rules and safety requirements.
While we make reasonable efforts to work with suitable providers, third-party services remain subject to the supplier's own terms and availability.
12. Cancellations and Refunds
Cancellation and refund eligibility depends on the services booked, cancellation timing and applicable supplier policies.
Some travel services may become partially or fully non-refundable after confirmation, including certain:
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Hotel reservations
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Tickets
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Transportation
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Activities
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Guide bookings
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Other prepaid services
Where a separate Booking, Cancellation & Refund Policy is published on our website, that policy forms part of these Terms & Conditions.
If a specific booking has different cancellation terms, the terms communicated for that booking will apply.
13. No-Shows and Unused Services
No refund is guaranteed for services that are missed or unused because of:
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Late arrival
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Failure to appear
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Voluntary itinerary changes
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Early departure
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Missed transportation
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Traveler decisions not to participate
If your arrival is delayed, please contact us as soon as possible so we can attempt to assist.
14. Force Majeure
TiaXiaChinaTravel is not responsible for failure, delay or changes caused by events beyond our reasonable control.
These may include:
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Natural disasters
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Severe weather
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Epidemics or public health emergencies
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War
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Civil unrest
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Government action
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Transportation disruption
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Strikes
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Attraction closures
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Infrastructure failures
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Other extraordinary or unavoidable circumstances
We will make reasonable efforts to assist travelers and arrange alternatives where possible.
15. Traveler Conduct
Travelers are expected to behave responsibly and comply with applicable laws, local regulations and reasonable instructions from guides, drivers, accommodation providers and other service providers.
We reserve the right to refuse or discontinue services where a traveler's behavior presents a serious safety risk, disrupts other travelers or service providers, or involves unlawful activity.
Any resulting additional costs may be the responsibility of the traveler.
16. Travel Risks
Travel involves inherent risks.
Activities, transportation, weather conditions, terrain and local environments may involve risks that cannot be completely eliminated.
Travelers are responsible for exercising appropriate care and following safety instructions during their journey.
17. Travel Insurance
We strongly recommend that all travelers purchase suitable travel insurance before departure.
Depending on the policy, travel insurance may cover matters such as:
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Trip cancellation
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Medical treatment
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Emergency evacuation
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Travel delays
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Lost or damaged baggage
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Personal liability
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Other unexpected travel-related events
Unless specifically included in your booking, travel insurance is not provided by TiaXiaChinaTravel.
18. Website Information
We make reasonable efforts to keep the information on our website accurate and up to date.
However, travel information, prices, schedules, visa policies, opening hours and availability may change.
Website content is provided for general information and planning purposes and should not be considered a guarantee that a particular service will remain available.
19. Photos and Destination Content
Photos, descriptions and destination information shown on our website are intended to illustrate travel experiences.
Actual conditions may differ depending on factors such as:
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Season
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Weather
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Local conditions
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Renovations
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Crowd levels
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Natural conditions
Images do not guarantee identical conditions during your visit.
20. Intellectual Property
Unless otherwise stated, website content including text, design, graphics, logos and original materials belongs to TiaXiaChinaTravel or is used with appropriate permission.
You may use the website for personal travel planning purposes.
You may not copy, reproduce, republish, distribute or commercially exploit website content without permission where such permission is required.
21. Limitation of Responsibility
To the extent permitted by applicable law, TiaXiaChinaTravel is not responsible for indirect or consequential losses arising from circumstances beyond our reasonable control or from acts or omissions of independent third-party suppliers.
Nothing in these Terms excludes any rights or protections that cannot lawfully be excluded under applicable consumer law.
22. Electronic Communications
By contacting us electronically or making a booking, you agree that booking confirmations, itineraries, invoices, notices and other travel information may be provided electronically by methods such as:
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Email
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WhatsApp
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Website communications
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Other agreed electronic channels
TiaXiaChinaTravel primarily provides travel services and does not normally ship physical products.
23. Privacy
Your use of our website and services is also subject to our Privacy Policy.
Please review the Privacy Policy to understand how personal information is collected, used and protected.
24. Changes to These Terms
We may update these Terms & Conditions from time to time.
Any revised version will be published on this page with an updated revision date.
Changes will not normally alter the confirmed terms of an existing booking unless required by law or agreed with the traveler.
25. Questions and Disputes
If you have a concern about our services or your booking, please contact us first.
We will make reasonable efforts to review the matter and work toward an appropriate resolution.
Any rights or remedies available under applicable law remain unaffected.
26. Contact Us
For questions about these Terms & Conditions, bookings or travel services, please contact:
TiaXiaChinaTravel
Email: guilintxy06@outlook.com
Phone: +86 191 6789 6151
WhatsApp: +86 191 6789 6151
